367pk Privacy Policy

367pk ("we", "us", "our", "the Company") is the operator of the online gaming platform available at 367pk.net. 367pk operates under an international online gaming licence and offers casino games, live dealer tables, sportsbook betting, and related entertainment services to players in Pakistan.

This Privacy Policy applies to all personal data that 367pk collects and processes in connection with your use of the Platform, including via the 367pk website, the 367pk Login portal, customer support channels, and any related communications. It applies to all players who register or use the Platform, with particular relevance to players based in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other cities across Pakistan.

By registering an account and using the 367pk platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not use the Platform.

367pk collects personal data in two broad categories: data you provide directly to us, and data we collect automatically through your use of the Platform. The following table sets out the categories of data we collect and their specific purposes:

We do not collect sensitive categories of personal data (such as health data, biometric data, or political opinions) unless strictly required for responsible gaming assessments, and only with your explicit consent where required by applicable law.

367pk collects your personal data through the following channels:

• Direct Submission: Data you provide when registering via the 367pk Login page, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to promotions.
• Automated Technologies: Data collected automatically when you access the Platform, including cookies, server logs, device identifiers, and session data. See Section 7 for full details on cookies.
• Third-Party Verification Services: Identity verification and document authentication data received from licensed KYC/AML service providers where we are required to verify your CNIC and payment methods.
• Payment Providers: Transaction confirmations and status updates received from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank when you make deposits or request withdrawals.
• Game Providers: Gaming activity logs received from our licensed game provider partners to maintain accurate account records and support dispute resolution.

367pk uses your personal data strictly for the following documented purposes. We do not use your data for any purpose incompatible with the reasons for which it was originally collected:

• Account Management: Creating and maintaining your 367pk account, processing your 367pk Login, enabling access to casino games and sportsbook markets, and managing your PKR balance.
• Transaction Processing: Receiving deposits and processing withdrawals via JazzCash, EasyPaisa, and linked bank accounts. Verifying payment method ownership and preventing fraudulent transactions.
• Identity & Age Verification: Confirming that you meet the 21+ age requirement and verifying your identity against your CNIC as required by our gaming licence and AML obligations.
• Regulatory Compliance: Meeting Know Your Customer (KYC), Anti-Money Laundering (AML), and responsible gaming reporting obligations imposed by our international gaming licence.
• Fraud Prevention & Security: Detecting and preventing unauthorised access to your account, identifying suspicious transaction patterns, and protecting the integrity of the Platform against abuse.
• Responsible Gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling behaviour, and enforcing deposit limits, self-exclusion requests, and cooling-off periods that you have set.
• Customer Support: Resolving queries, disputes, and complaints submitted via live chat or email to [email protected].
• Platform Improvement: Analysing aggregated, anonymised usage data to improve Platform performance, game selection, and user experience for all Pakistani players.
• Marketing Communications: Sending promotional offers, bonus announcements, and relevant gaming updates via SMS or email — only where you have provided explicit consent and have not subsequently opted out.

367pk processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform our contract with you — specifically, to operate your account, process PKR transactions, and provide access to gaming services as described in our Terms & Conditions.
• Legal Obligation: Processing required to comply with regulatory obligations, including KYC verification, AML reporting, tax reporting, and responsible gaming regulatory requirements under our gaming licence.
• Legitimate Interests: Processing carried out to protect the Platform and its players from fraud, abuse, and security threats, where those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional tracking technologies, which you may withdraw at any time without affecting your use of the Platform.

367pk does not sell your personal data. We share your data only in the following limited, specific circumstances, and only with recipients who are bound by appropriate data protection obligations:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the transaction data necessary to process your deposits and withdrawals.
• KYC/AML Verification Providers: Licensed third-party identity verification services that help us confirm your CNIC details and meet our regulatory obligations. These providers process data only on our instructions.
• Game Providers: Our licensed game provider partners receive a pseudonymised player identifier necessary to operate game sessions and return results. They do not receive your full identity data.
• Regulatory Authorities: We may be required to share data with our gaming licensing authority, financial intelligence units, or law enforcement agencies where legally compelled to do so.
• Professional Advisers: Lawyers, auditors, and compliance consultants who are bound by professional confidentiality obligations and process data only as necessary for their services.

If 367pk undergoes a business acquisition, merger, or asset transfer, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights will be preserved.

The 367pk website uses cookies and similar tracking technologies to operate certain Platform functions, remember your preferences, and analyse how the site is used. The following types of cookies may be active when you visit 367pk:

• Essential Cookies: Strictly necessary for the Platform to function. These include session cookies that maintain your login state following 367pk Login, and security cookies that protect your account during your session. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and preferred game categories. Disabling these may affect Platform functionality.
• Analytics Cookies: Collect anonymised information about how visitors use the Platform, including which pages are visited most frequently. This data is used in aggregate form only to improve the Platform.
• Marketing Cookies: Used to deliver relevant promotional content. These are only active if you have consented to marketing communications.

You can manage your cookie preferences through your browser settings. Please note that blocking essential cookies will prevent the Platform from functioning correctly, including the 367pk Login process. Detailed cookie information, including the specific cookies in use and their retention periods, is available in our Cookie Notice accessible from the Platform footer.

367pk implements a layered security architecture to protect your personal data against unauthorised access, loss, alteration, and disclosure. Our security measures include:

• Transport Security: All data transmitted between your device and the 367pk servers is encrypted using TLS 1.2 or higher (256-bit SSL). You will always see HTTPS and a valid SSL certificate in your browser when accessing the Platform.
• Data at Rest: Personal data stored on 367pk servers is encrypted at rest using AES-256 encryption. Financial data and CNIC information are stored in isolated, access-controlled database segments.
• Access Controls: 367pk staff access to personal data is strictly role-based. Only personnel with a documented operational need can access specific data categories, and all access is logged and audited.
• Two-Factor Authentication: 367pk offers two-factor authentication (2FA) for your account, which we strongly recommend activating via your account security settings after 367pk Login.
• Fraud Monitoring: Real-time automated systems monitor for suspicious login attempts, unusual transaction patterns, and other indicators of account compromise or fraud.
• Security Testing: The Platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.

367pk retains personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. The following standard retention periods apply:

• Active Account Data: Retained for the full duration of your account's active status plus 5 years following account closure, in accordance with AML regulatory requirements.
• Financial Transaction Records: Retained for 5 years from the date of each transaction, as required by anti-money laundering and tax regulations applicable to our gaming licence.
• KYC Verification Documents: Retained for 5 years following account closure or the end of the business relationship, whichever is later.
• Customer Support Records: Chat transcripts and email correspondence retained for 3 years from the date of the interaction, or longer if related to an ongoing dispute or regulatory matter.
• Gaming Activity Logs: Retained for 5 years to support dispute resolution, responsible gaming assessments, and regulatory reporting.
• Marketing Data: Retained until you withdraw your marketing consent or request deletion, whichever comes first.

At the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes.

As a 367pk player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via 24/7 live chat or at [email protected]. We will respond within 30 days of receiving your request.

• Right of Access: You may request a copy of all personal data that 367pk holds about you, including your account data, KYC records, transaction history, and gaming logs.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update many details directly through your account settings after 367pk Login.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, and where no overriding legal retention obligation applies. Note that AML/KYC data must be retained for 5 years regardless of an erasure request.
• Right to Restriction: In certain circumstances, you may request that we restrict the processing of your data — for example, while the accuracy of data is under dispute.
• Right to Data Portability: Where processing is based on your consent or contract, you may request a structured, machine-readable copy of the personal data you have provided to us.
• Right to Object: You have the right to object to processing based on legitimate interests, including direct marketing. An objection to marketing will be actioned immediately and unconditionally.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.

367pk may send you promotional communications about bonuses, new games, PSL betting offers, and other Platform news, but only where you have provided explicit opt-in consent during registration or at any subsequent point. We do not send unsolicited marketing.

You can opt out of marketing communications at any time by:

• Updating your notification preferences in your account settings after 367pk Login;
• Clicking the unsubscribe link included in any marketing email; or
• Contacting our support team and requesting removal from all marketing lists.

Opting out of marketing will not affect service communications — we will continue to send you transactional emails and SMS messages necessary to operate your account, such as deposit confirmations, withdrawal notifications, and security alerts.

367pk will never send marketing to any player who has set a self-exclusion, a cooling-off period, or any responsible gaming restriction. These players are automatically removed from all marketing lists at the system level.

The 367pk platform is strictly for adults aged 21 years and over. We do not knowingly collect personal data from any person under the age of 21. The Platform employs age verification as part of the registration and KYC process to enforce this requirement.

If you are a parent or guardian and believe that a minor may have registered on the 367pk platform using your details or their own, please contact us immediately via 24/7 live chat. We will investigate and take appropriate action as a matter of urgent priority.

The 367pk platform may contain references to third-party services — such as payment processors (JazzCash, EasyPaisa) and game providers — whose own privacy practices govern how they handle your data within their respective systems.

367pk is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Platform. Our Privacy Policy applies only to data processed directly by 367pk through the 367pk.net platform and associated communications.

367pk reserves the right to update this Privacy Policy at any time to reflect changes in law, regulatory requirements, or our data processing practices. The effective date at the top of this page will be updated with each revision.

For material changes — those that significantly affect how we use your personal data or your rights over it — 367pk will provide advance notice via the email address registered to your account or via a prominent notice on the Platform, at least 14 days before the changes take effect.

Continued use of the Platform following any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with the updated terms, you should close your account and cease using the Platform before the effective date of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or how 367pk processes your personal data, please contact us through any of the following channels:

• 24/7 Live Chat: Available directly on the 367pk Platform at all times — the fastest way to reach our support team.
• Email: [email protected] — for formal data rights requests or detailed privacy queries. Please include your registered username and a description of your request.

We take privacy complaints seriously and will work to resolve your concern promptly and fairly. If you believe your data rights have been violated and our response has not satisfied your concern, you retain the right to escalate to the relevant data protection authority in the jurisdiction under which 367pk holds its gaming licence.